This company is fantastic to work with! I've ordered from multiple different Korean based beauty companies and Glam Derma is definitely at the top of my list. They will walk you through the payment process if you need help, ship out your product within a day, customer service stays in contact with you whenever you need them and they have the best prices of all their competitors. Shipping only took 3 business days to arrive to my front door (rural USA) and the ice pack in it was still frozen! I'm extremely impressed by this company and plan on being a long-term customer.